Shipping and Delivery Policy for Halar Antiques
At Halar Antiques, we aim to provide a smooth and reliable shipping experience. Please read our shipping policy carefully to understand how we handle the delivery of your precious purchases.
Order Processing
- Processing Time: Orders are processed within 3–5 business days after payment confirmation. Custom or special orders may require additional processing time, which will be communicated during the purchase process.
- Order Confirmation: Once your order is processed, you will receive an email confirmation with your shipping details and tracking information (if applicable).
Shipping Methods and Delivery
- Shipping Carriers: We partner with trusted shipping carriers to ensure the safe delivery of your items. The carrier used will depend on the destination and the nature of the product.
- Delivery Times: Delivery times vary based on the shipping method chosen and the destination. Estimated delivery times will be provided at checkout. Please note that delays may occur due to customs, holidays, or unforeseen circumstances beyond our control (Estimated 7 -15 Business Days).
- Shipping Rates: Shipping costs are calculated at checkout based on the size, weight, and destination of the package. Any applicable taxes, duties, or fees for international shipments are the responsibility of the customer.
Packaging and Handling
- Secure Packaging: All items are carefully packaged to ensure they arrive in pristine condition. Fragile or high-value items may include additional protective measures for safe transit.
- Insurance: For valuable items, shipping insurance may be included or offered as an option at checkout for added peace of mind.
Shipping Address
- Customers are responsible for providing accurate shipping information. Halar Antiques is not responsible for packages lost or delayed due to incorrect or incomplete addresses.
- Changes to the shipping address after an order has been placed may not be accommodated, depending on the shipping status.
Lost or Damaged Shipments
- Lost Shipments: If your package is not delivered within the expected timeframe, please contact us at admin@halarantiques.com so we can assist in tracking it with the carrier.
- Damaged Shipments: If your item arrives damaged, please email us within 48 hours of delivery with photos of the damage and the packaging. We will work with the carrier to resolve the issue.
Contact Us
For any questions or concerns regarding shipping, please email us at admin@halarantiques.com.
Thank you for choosing Halar Antiques. We appreciate your trust in our services and will do our best to ensure your order reaches you safely and promptly.